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FAQ – Frequently Asked Questions

What makes Cooperstowntradingpins.com the best place to buy my pins from?

No-one else offers such high quality, original designs at such great value, with such professional customer service. Here’s why:

  1. IT’S SUPER EASY: It’s our job to hold your hand through the whole process from design to delivery. We keep you informed at every stage, and are happy to answer any questions about your pins or about the whole Cooperstown experience.
  2. CUSTOM ARTWORK: Many other firms use templates but we design everything from scratch. That makes your pins unique, original and highly desirable for trading. When your players get to Cooperstown, they’ll have a pin to be proud of that’s unlike any other team.
  3. HUGE CHOICE: As well as complete freedom to design any type of pin you want, in any shape or size, you can also add vast range of optional extras to make your Cooperstown pin amazing. Choose decorative details like glitter crystals, blinkers and glow in the dark paint, or add extra pieces like danglers, spinners, bobbles and sliders.
  4. NO HIDDEN COSTS: Unlike some other pin makers, we don’t slap on extra costs for design, artwork amends or proofs, set-up costs, molds, or tracked shipping – all that is included in the quote. The only extra is if you want  courier rather than our standard 3-day delivery. Plus we promise you won’t find lower prices anywhere else on the web – and if you do we’ll match it.
  5. SECURE DELIVERY: Your pins are sent using reputable carriers, like FedEx and UPS, and come with tracking and insurance as standard for complete peace of mind.

When should I order pins for Cooperstown?

Ideally at least 4-6 weeks before you go, but in reality, the sooner you get in touch with us the better. It gives you longer to make up your mind, involve everyone on the team and save money by avoiding rush costs.

Even if you’re not sure of exactly what you want, we can give put you in the picture and give you some outline ideas to share with your committee. It will give you a starting point to speak to your team to get everyone’s ideas on the design, style and budget. It’s so much easier – and a lot more fun – to make those kind of decisions when you have time on your side and you’re not under pressure.

Contact us now, even if you’re still at the early stages. We’re happy to give you some initial thoughts and an idea of pricing – with no obligation. Just call us at 1-855-982-9746 or send us the Quote Form.

How can I be sure my players will like the design?

Everyone on your team will want the pins for your visit to Cooperstown to be really special. That’s why it’s important to work with a firm like us who specializes in producing high quality design work.

With our years of experience, our graphic designers know what makes pins really prized at the Cooperstown trading sessions – after all we’ve produced artwork for over 35,000 pins in the last ten years.

You’ll find us friendly and easy to work with and you have direct access to your designer. Firstly we listen carefully to what you really want from your pin and the image your team wants to project. We’ll discuss your ideas, and send you a proof which shows exactly what your pin will look like, usually with a couple of different options to choose from.

Usually, one of those designs is just what you want and everyone loves the design – but if not we’ll keep making changes until your whole team is completely happy with it.

To get a free, no-obligation price now, fill out our Quote form or call us at 1-855-982-9746.

I need pins fast – can you help?

Yes we can. It usually takes up to 3 weeks to manufacture Soft Enamel Pins and a little less for Offset Pins. However, if your Cooperstown visit is imminent then our Quick Pins can be with you in just 4 working days, including original artwork, unique to your team. Order by 2pm on Monday and they’ll be with you by Friday!

Let us know your time constraints and we can help you choose the best pin to suit. If you’re on a tight deadline, we can also arrange for a  courier at a small extra charge, and if you have less than a week to go we can also help you out with our unique Stock Pins.

My team is on a tight budget – can you help?

Yes we can. Firstly you won’t find lower prices elsewhere, thanks to our price promise guarantee. Plus, when money tight we can guide you towards options that help you get a great quality pin at a lower price. For example, if you choose a stock shape rather than a cut-out shape you can significantly reduce the price, but still have an amazing, original design that everyone is proud to trade. Some sizes are also much less expensive than others.

Getting in touch with us as soon as possible also helps because you can sometimes save money if you can let us have more time to make the badges. Make sure to tell us when budget is an issue and we’ll work with you to make magic happen.

Is shipping free?

Yes. Not only that but insurance and tracking is also included free of charge on all orders to a US address. Your pins are delivered by well-known national companies like FedEx and UPS. The only shipping which incurs a cost is when you ask us for  delivery or to an address outside the US.

I’m daunted by all the options you help?

Yes, just pick up the phone or email us – we’re always happy to help. However, it’s not really as complicated as it may seem at first. Here’s a simple guide:

  • If you have a complex design with graduated colors and fine detail then you need to go for an Offset Printed pin.
  • If you like the traditional look with bright colors, an embossed feel and simple, bold designs, then Soft Enamel is ideal.

Both Offset and Soft Enamel pins can be enhanced with a wide variety of modifications such as glitter, crystals, spinners, danglers and so on which makes them highly desirable for trading.

  • If you’re short of time (less than 8 days) then choose Quick Pins as they are good quality pins in simple shapes that are quicker to make.

But you don’t need to worry as your designer will guide you through all the options and keep you informed throughout the process with friendly, helpful advice. Just give us a call on 1-855-982-9746.

How many pins does each player need?

For your Cooperstown visit, we recommend you order at least 100 pins per player, and extras for any adults who are accompanying the team, as they often get caught up in trading fever too!

At Cooperstown, everyone wants to trade because it’s part of the tradition, and our pins are always in high demand for trading because they’re great quality with designs that no-one else has.

What’s your reputation?

As one of the US’s top baseball pin makers, we have an enviable reputation for design, quality and value. We made our first pin in 2003 and since then have produced over 350,000 pins for more than 1,000 US teams at some of the top tournaments including Dizzy Dean and Dixie Youth League.

For extra confidence we offer a Total Satisfaction guarantee, and proudly display the many letters of thanks we regularly receive from happy customers.

You can trust us to give your team the perfect Cooperstown pin – and make the process of ordering smooth, hassle-free and enjoyable. Get a price now using the quote form or call us at 1-855-982-9746 to find out more.

How do I place an order?

Just ask us for a free, no-obligation quote. It’s easy – just fill in the details on the Quote Form or call us on 1-855-982-9746.

If you’d like to go ahead, we’ll then ask you a little more about your baseball team – the age of your players, your State, team colors, team mascot, when you’re visiting Coopoerstown and anything else you’d like to tell us. Then we’ll create a high quality, custom design, unique to your team. You’ll receive a proof showing just what it will look like. If you’ve asked for any optional extras such as spinners, danglers, or glitter, that will all be included too. We’ll also send you a few different design options.

Let us know the design you like, and any comments from your committee members and players. When everyone is happy with the design, just approve the proof and we’ll get cracking with making your pins. The whole process takes between 4 days and 4 weeks depending on the type of pin you choose.

Your pins will be delivered by standard 3-day shipping with tracking and insurance included free of charge. If you need them faster, we can deliver by  courier for a small extra cost. Each pin is individually wrapped, ready to hand out and trade as soon as you receive them. If you need to speak to us at any time, just phone us on 1-855-982-9746 or get in touch by email using the contact form.

What if my pins arrive damaged or faulty?

All our pins are made to the very highest quality, and packed securely during transit. To make absolutely certain you won’t be disappointed, we inspect a random sample by hand before they’re dispatched, so you can be totally confident that your pins will arrive in perfect condition. However, we want you to be 100% happy, so if you have any issues, just call us on 1-855-982-9746 within 7 days and we’ll do everything we can to put things right.

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